WHAT WE DO

We organize and categorize employee and candidate data – cognitive, behavioral, management and interests – and deliver the information in specific reports each designed to facilitate workforce communication for the following areas:

Selection

Information provided to identify the key characteristics needed for a position based on information gathered from top performers.

Onboarding

Key performance data provided in the report for the supervisor to use that data to identify a new hires strengths and challenge areas.

Development

Improve the communication process between the manager, employee, and the teams using the Team Reports.

Retention

Before a decision is made to let someone go and incur the expense of hiring and training maybe you can save this person.

Recruiting

We gather job specific data from your best people and use this information to deliver “best match” candidates for you to interview.

Certification

Call Center Certification that helps candidates identify skills and prepare their resumes for finding a better job.

Answers for Improving Employee Performance

Turnover

Better employee selection = Reduced turnover

Effectiveness

Coaching people in specific areas to improve performance

Engagement

Getting people to work better together

Productivity

Helping low performers become top performers.